Immediately after the accident, you should make sure there are no injuries that need medical attention. If there are not, proceed to obtain insurance, car/driver information, and pictures for your insurance provider – if necessary document witness’ name and information or file a police report. Then, open a claim with your insurance.
You are not required to get more than one estimate. In our experience, customers tend to get multiple estimates to view the cost range. For insurance repairs, the estimate provided by the insurance company is the one followed by the collision center.
No, you do not. Although your insurance company may recommend you to one of their preferred shops, they cannot obligate you to have your repairs done there. It is important to know your rights as a consumer in the area of collision repair; the link provided gives more detailed information.
Since every repair is different, we cannot determine the length of time until we inspect the vehicle. When you come in for your estimate or to drop off, y our estimator will provide you with an estimate and probable time of delivery. If that time frame changes, you will be notified about the delay or early delivery, and the reason for it.
If your vehicle is declared a total loss (the cost of repair exceeds the actual cash value), the repair facility steps out of the equation and the insurance company takes over. You will be offered the cash value of your vehicle or to keep your vehicle and apply for a salvage title. Your insurance company determines the total loss status and therefore has more information on the procedures to follow when the vehicle is determined as a loss.
You can expect to have regular updates about your vehicle from your estimator. Your estimator will keep you posted on when parts arrive, where your vehicle is in repair, and when it will be ready to bring home!
We will have them pick you up! If you need a rental, we can call the company to pick you up directly from our location. If you don’t need a rental, we won’t mind giving you a lift!
Eur-Asia Motors is an I-CAR Gold and Platinum certified dealer and ASE(TM) certified garage, something we’re pretty proud of. We’re also pretty proud of our experienced, friendly technicians who have the finest training and education in collision repair, paint and mechanical work. This training and knowledge are what allows them to provide superior auto body repairs, paint and mechanical work, quality workmanship, and excellent customer service. Getting you and your vehicle back on the road as quickly as possible. In our book that makes us one of the best body shops in San Francisco.
These guys are amazing! I took my car here after someone reversed into me (insurance paid). Walter and everyone I dealt with were extremely helpful and professional. They kept me up to date the entire time, before and during the repair, making the process as easy and pleasant as possible.
If you need your car repaired, take it here. They're the best in town. A++
Every car-guy knows that it is almost impossible to refinish/repaint any body pats and still get factory quality finish. I was a bit skeptical about brining my 3 series with rear bumper damage to Eur Asia motors but I did not have many other choices since my insurance company only works with limited amount of body shops and this one happened to be the closest to me. I've dealt with Walter who took a really good care of my vehicle and provided excellent customer service. My bumper looks as close as you can get to factory finish and i'm pretty happy with the outcome. I would definitely recommend Eur Asia based on my experience.
Free loaners, and an after hours line? Now, that's service! :)